Terms of service

1. Acceptance

These terms form a binding agreement between you and MLJ, SASU, a simplified joint stock company registered in Paris, France under SIREN 934 769 837, publisher of FoyerSignIn. By creating an account, running a sign in session on a tablet, or paying a subscription fee, you accept these terms in full. If you are accepting on behalf of a brokerage or a team, you confirm that you have authority to bind that organization. If you do not accept these terms, do not use the service.

2. The service

FoyerSignIn is a hosted software service for residential real estate professionals. It provides a kiosk locked visitor sign in that runs on a tablet at an open house, capture of visitor contact details and agency status, an automatic seller report summarizing traffic and feedback for a given showing, an automated three touch follow up sequence sent to visitors on your behalf, export of the visitor log, and connections to third party customer relationship platforms. FoyerSignIn is not a brokerage, is not a party to any real estate transaction, does not provide valuation, legal or tax advice, and does not act as your agent with respect to consumers.

3. Eligibility and accounts

The service is offered to licensed real estate professionals and to the brokerages that employ them. You must be at least eighteen years old and able to enter into a contract. You are responsible for the accuracy of your account details, for the security of your credentials and device passcodes, and for every action taken under your account, including actions taken by an assistant, a co listing partner or another agent to whom you give a seat. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been compromised.

4. Acceptable use

You agree to use FoyerSignIn only for lawful purposes connected with hosting open houses and following up with the people who attend them. You must not use the service to send unsolicited bulk messages to lists that were not collected at your own listings, to contact people who have asked you to stop, to import purchased contact databases, or to impersonate another agent or brokerage. You must comply with all rules that apply to your own outreach, including federal and state telemarketing and messaging law, and with your state agency disclosure requirements. You must not attempt to reverse engineer the service, resell access without written permission, or interfere with its operation.

5. Your responsibility to visitors

You decide what to ask visitors at your door and you are the controller of the resulting records. The sign in screen displays a short notice explaining why details are requested, and you must not remove or contradict it. Where a visitor declines to provide a phone number, you must respect that choice. Where a visitor asks to be removed from your follow up, the request must be honored, and the service provides a one click way to do it.

6. Subscriptions and billing

Three plans are offered. Single Agent is 29 US dollars per month and covers one hosting agent with unlimited open houses. Team is 69 US dollars per month and covers three seats with shift handoff and shared listings. Brokerage is 189 US dollars per month and covers fifteen seats with roster management and a compliance archive. All plans are billed monthly in advance in US dollars, and all prices are exclusive of any sales tax or VAT that may apply in your jurisdiction. There is no setup fee, no annual commitment and no per visitor charge. Prices may change with thirty days notice sent to the account email, and a change never applies to a period already paid for.

7. Cancellation and refunds

You may cancel at any time from the account screen. Cancellation takes effect at the end of the current billing month, the service remains fully usable until then, and no further charge is made. Because plans are monthly and cancellable at will, partial months are not refunded, except where the service was unavailable for a prolonged period through our fault, in which case a pro rata credit will be applied. Your data stays available for export for thirty days after cancellation and is then deleted.

8. Customer data ownership

Visitor records, seller reports, message templates and every other item of content you create or capture through the service belong to you and to your brokerage. We claim no ownership over them. We process that content solely to operate the service for you, to provide support when you ask for it, and to meet legal obligations. We do not sell, rent or market to the consumers who sign in at your listings. You can export your full log at any time in CSV form. Aggregated statistics that cannot identify you, your clients or your visitors may be used to improve the product and to publish general benchmarks.

9. Availability and support

We target 99.9 percent monthly availability for the sign in application and the reporting dashboard. The door screen also holds entries locally when a device is offline and uploads them once a signal returns, so a network outage at a listing does not stop a sign in. Planned maintenance is scheduled outside United States weekend afternoons wherever possible and is announced in advance. Support is provided by email within one business day on all plans, same business day on Team and Brokerage.

10. Warranty disclaimer

The service is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted or error free, that every message will be delivered by the carriers and mailbox providers that carry it, or that using the product will produce any particular number of leads, showings or closed transactions.

11. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to the service in any twelve month period is limited to the amount you actually paid us during that period. We are not liable for indirect, incidental, special or consequential damages, nor for lost profits, lost commissions, lost listings or lost business opportunity, whether or not we were advised that such loss was possible. Nothing in these terms excludes liability that cannot be excluded under applicable law.

12. Indemnity

You agree to indemnify and hold MLJ, SASU harmless against claims, damages and reasonable legal costs arising from your use of the service in breach of these terms, from the messages you choose to send through it, or from your failure to comply with the license, agency disclosure or messaging rules that apply to your practice.

13. Changes to these terms

We may update these terms to reflect product or legal changes. The current version is always published on this page with an update date. Material changes are announced by email to the account address at least thirty days before they take effect, and continuing to use the service after that date means you accept the new version.

14. Governing law and contact

These terms are governed by French law. Any dispute that cannot be settled amicably will be brought before the competent courts of Paris, France. Questions about this agreement can be sent to jimenezjulien42@gmail.com, or by post to the registered office of MLJ, SASU. See also the legal notice and the privacy policy.